Suspending and Unsuspending an account in WHM

Suspending and Unsuspending an account in WHM

Step 1 – This blog assumes that you have already logged in to Web Host Manager (WHM).  Now let’s learn how to suspend a hosting account in WHM. Click the ‘Account Function’ link. Now click ‘Manage Account Suspension’ link.

Step 2 – This is the page where you can suspend a hosting account or unsuspend a previously suspended account.

Let’s go ahead and suspend an account. Select desired domain name as the account which you want to suspend. Alternatively, we could have selected the account’s username here. Type in the reason for suspension here. For ex: – Payment Overdue.

Step 3- Then click ‘Suspend’ button. The account has been suspended! Now someone browses to this account’s website, they will see the ‘The account has been suspended’ massage instead of the home page.

Step 4-You can customize the suspended account page by clicking this link. You can learn this in another blog on ‘modify suspended account page’.

Step 5 – Let’s go back to the ‘Manage account suspension’ page. All domains in red are suspended domains. Let’s unsuspend it. Select the domain first then click ‘Unsuspend’. The account has now been unsuspended.

Now you know how to suspend and unsuspend hosting accounts in WHM.

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