Categories: Hostripples Featured

Error : undefined symbol: Perl_Gthr_key_ptr

If you are coming through with the following error then here is the fix for you.

Error getting while updating stats or restarting cPanel service.

Error :
===============================================

Starting cPanel Log services: /usr/bin/perl: symbol lookup error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr
/usr/bin/perl: symbol lookup error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr
[FAILED]

===============================================

Removed the old rrdtool binary first by executing following command :

rm -f /usr/local/cpanel/3rdparty/bin/rrdtool

And then run the rrdtool script

/scripts/rrdtoolinstall

If this is not help then reinstall the perl on the server and then run /scripts/rrdtoolinstall


HR-ADMIN

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